claims
We will take care of your claim while you take care of business.
We understand the inconvenience a claim has on your business and on your personal time.
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We therefore offer a dedicated Claims Team to negotiate the best outcome for you with your insurer and keep you informed. Our innovative approach will help make the claim process as easy as possible.
We will act on your claim as soon as you notify us. From this point we will update you regularly on the progress of your claim and assist with the submission of information and negotiations with the insurer.
We take your claim very seriously and care about the service we provide.
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Important Notice: Never admit fault or liability when involved with another party in an accident. If you do this it may jeopardise your claim. Simply advise the other party that you will refer the matter to your insurance company.
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To lodge a claim, please contact our dedicated Claims Team or your Account Broker/ Manager or download the appropriate claim form.
existing claim enquiry
If you have already lodged a claim and you are requiring an update on the progress of your claim please contact our dedicated Claims Team on 1300 551 969.
workers' compensation claims & liability claims
Richard Harben
Richard has 40 years experience including National Claims Manager, underwritten States for CGU workers’ compensation. Richard’s expertise is managing workers compensation claims and implementation of risk improvement programs for workplace safety.
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Richard has significant expertise in litigated claims and has been extensively involved in major catastrophic injuries involving tetra-plegia, quadra-plegia and brain trauma. He has also Chaired various Industry Committees and participated in WorkCover WA Committees and Forums.